• Sophies Steakhouse. Open 1000-2400.
• Star Of India. Serving Indian Cuisine. Open 1100-0100.
• The Hereford Arms. Serving Traditional British Food. Open 1100-2400.
• Il Falconierie. Serving Italian Cuisine. Open 1100-2400.
• The Blue Elephant. Serving Thai Cuisine. Open 1100-2400.
• Ludlums. Serving Danish Cuisine. Open 1100-2400

• The Single studio apartment has a single bed, a fully equipped kitchenette, en-suite modular style shower room with toilet and basin. Other facilities include satellite television, direct dial telephone, hair dryers, fresh towels and linen and daily maid service (7 days).
• The Twin studio apartment has two single beds, a fully equipped kitchenette, en-suite modular style shower room with toilet and basin. Other facilities include satellite television, direct dial telephone, hair dryers, fresh towels and linen and daily maid service (7 days).
• The Triple studio apartment has three single beds, a fully equipped kitchenette, en-suite modular style shower room with toilet and basin. Other facilities include satellite television, direct dial telephone, hair dryers, fresh towels and linen and daily maid service (7 days).
• The Standard Double studios comprise of a queen sized double bed, a fully equipped kitchenette, a modular style en-suite shower unit, satellite TV, direct dial telephone and daily maid service.(7 days).
• The Executive Double studios are larger than the standard doubles and comprise of a queen sized double bed, a fully equipped kitchenette, a marble en-suite shower room, satellite TV, direct dial telephone, heated towel rails, trouser press, iron, hair dryer, welcome pack, fresh towels and linen and daily maid service (7 days).
• The Executive Four person studio comprises of two single beds and a king sized double fold away bed, a fully equipped kitchen, a marble en-suite shower room, satellite TV, direct dial telephone, heated towel rails, trouser press, iron, hair dryer, bath robes (on request), welcome pack, fresh towels and linen and daily maid service (7 days).

• Motorway Junction: Nearest motorway is M4.

• Internet access: wireless internet charged in all apartments (1night stay £5, 7night £10, Over 7nights £15-20).


• Cleaning frequency: daily cleaning included in price.


• Laundry facility: all apartments have integrated Washer and dryer.


• Air conditioning: not available.


• Leisure facility:Not available.


• Parking: not available onsite (available nearby, Millennium Hotel).


• Extra bed: available in large apartments (Twin, Executive) at extra charge of £12.


• Welcome pack: No pack, but Apartment has few items stocked (Tea, coffee, sugar, milk).

CANCELLATION AND AMENDMENT POLICY

The cancellation and amendment deadline is for 3 working days (monday to friday) prior to the arrival date by mid-day (12:00) London time. This cancellation policy will also be stated on the confirmation.

• All cancellations and amendments/alterations should be made in writing by fax or by e-mail. Enquiries about cancellations and amendments can be made on the phone first but must be followed by a written confirmation by fax or by e-mail.

• Any reservation cancelled more than 3 working days prior to the arrival date by mid-day (12:00) London time, will incur only a £25 (GBP) processing fee. This amount will be deducted from the refund issued the same day of the cancellation and a confirmation of the cancellation will be forwarded to the guests. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.
  Any reservation amended (amendments include modifying the arrival date and adding or reducing the number of apartments or nights) more than 3 working days prior to the arrival date by mid-day (12:00) London time, will incur only a GBP 25 (GBP) processing fee. This amount will be deducted from any refund issued or added to any extra charge made the same day of the amendment and a confirmation of the amendment will be forwarded to the guests. Please note that all refunds will also incur a 5 percent (of the total amount originally paid) credit card handling fee charge.Please note that although the length of stay can be extended, there will be no obligation from the property to allocate the same apartment or to apply the same rate.If the duration of the reserved stay is to be shortened, then the applicable tariff for that shorter duration will come into force.

• Please note that a change of rate for a shortened or lengthened stay will be applied retrospectively: the new rate will be effective from the original date of arrival.

• Any reservation made or arriving within 3 working days prior to arrival will be non-refundable and non-exchangeable. All reservations made and not used (non-arrival / double bookings) without the reservations being amended or cancelled prior to arrival will also incur a full charge.

• Clients are responsible for contacting Apartotels.com directly for any amendment or cancellation and as advised above any change or cancellation will only be actioned when a request in writing is received. Any amendment or cancellation made directly with the property will not be considered valid. Any request to cancel or amend a reservation cannot be considered complete until you receive our confirmation. Until you do your booking will still be considered valid as originally made so please ensure you contact us if you do not receive a confirmation of your cancellation/amendment within 1 hour of your initial written request if made during normal business working hours, or within 1 hour of our opening times if your initial request is made overnight or at weekend.

LATE CANCELLATION/NO SHOW POLICY
For a cancellation notified at any time after mid-day (12:00) 3 working days (monday to friday) prior to the arrival date or for a 'no show', Apartotels.com will retain an amount as follows:

• for stays of under 7 nights, the value of one night's stay;

• for stays of between 7 nights to 27 nights, the value of three nights' stay; and

• for stays of more than 28 nights, the value of seven nights' stay.

The above amount will be deducted from the refund issued. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.

MODIFICATION TO A RESERVATION, OR TO THE DURATION OF STAY, AFTER ARRIVAL
After arrival any modification to the length of stay will be subject to a £25 (GBP) processing fee if the length of stay is being reduced.

If the duration of the reserved stay is to be shortened, the applicable tariff for that shorter duration will come into force and both the new rate and processing fee will be taken into account before any refund is made. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.

If the duration of the reserved stay is to be extended (subject to availability of course), there will be no obligation from the property to allocate the same apartment or to apply the same rate.